Chapter 12: Managing the Cloud
Often, by moving a solution to the cloud, IT managers shift a great deal
of day-to-day management from their in-house department to the cloudsolution
provider. That said, the IT manager must not relinquish oversight
and responsibility for performance and data management. Instead, he or
she must provide essential oversight of the key system operations.
This chapter examines examines essential cloud-management operations. By the time you finish this
chapter, you will be able to do the following:
- Discuss components often found within a service-level agreement (SLA).
- Define and discuss vendor lock-in and specify steps a manager should take
to reduce this risk.
- Discuss a managerís potential use of audit logs to identify system
bottlenecks and resource use.
- List the specific aspects of the cloud deployment that a manager must oversee.